Contact information

Get in Touch

Have a question about your jacket, your order, or anything else? We'd love to hear from you.

Email us at: contact@nordicjacket.com

We reply to all messages within 1–2 business days.

How we can help

  • Orders and shipping: tracking, delivery times, or changes to your order
  • Returns and refunds: starting a return or checking on a refund
  • Fit and sizing: help deciding whether our one-size fit is right for you
  • Jacket care: how to wash and look after your sherpa fleece
  • Wholesale and partnerships: stockists, collaborations, and press

To help us reply faster, please include your order number if your message is about an existing order.

Our promise

Every Nordic Jackets print is designed by Voll in Oslo, and we care just as much about the people who wear them. If something isn't right, write to us and we'll do our best to make it right.